Answering Your Questions

We’ve addressed the most frequently asked questions (FAQs) on this page. Contact us for further clarification

  • Click the “General FAQ” toggle for general information about naturopathic medicine and our practice
  • Click the “Lab Testing & Instructions” toggle for specific information about collection of lab specimens for any tests that have been ordered for you.

Walnut Creek Naturopathic

120 La Casa Via, Suite 104
Walnut Creek, CA. 94598

(925) 939-0300 | Phone
(925) 939-3181 | Fax

Office Hours

9:30am – 5:30pm
Monday – Friday

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Frequently Asked Questions

At Walnut Creek Naturopathic, your health and wellbeing are extremely important to us. We appreciate how overwhelming being diagnosed with cancer can be. We understand that you and your families are contacting us in a vulnerable state and we are here to support you each step of the way. At Walnut Creek Naturopathic, your health and wellbeing are extremely important to us. We appreciate how overwhelming being diagnosed with cancer can be.  We understand that you and your families are contacting us in a vulnerable state and we are here to support you each step of the way.

At WNC we provide comprehensive, integrative support to adult patients with all types and stages of cancer. Our medical director, Dr. Heather Barrett, has received extensive training in how to collaboratively work with the conventional standard of treatment utilized by medical oncologists, surgical oncologists, and radiation oncologists. Under her guidance, the doctors at WCN work alongside your conventional team to improve the efficacy of your conventional treatment, reduce side effects, and improve your quality of life.

Given the nature of your diagnosis, we know you likely have a lot of questions! We hope the frequently asked questions listed below will help guide you along:

I don’t want to do conventional therapy.

What I saw on the internet tells me I don’t have to, so I called you. What can you do to treat my cancer?

At WCN we have your best interest at heart. Your life is very important to us and despite what you may see on the internet, please understand that naturopathic medicine is not a treatment or a cure for cancer. If you have cancer, the doctors at WCN recognize that your best chances for a positive outcome are to follow the advice of your oncologist and use conventional medicine if recommended (surgery, radiation, and/or drug therapy) with concurrent naturopathic support. 

Conventional medicine is crucial to your chances of a positive outcome. Years of experience have demonstrated this to us over and over. We are so confident of this that if you choose to decline recommended conventional medicine, you will be asked to sign an acknowledgment form stating that your doctor at WCN has requested that you pursue conventional medicine, has explained to you that naturopathic medicine cannot treat or cure cancer, and that despite this understanding, you are refusing to pursue conventional treatment. 

Our goal at WCN is to work together with your oncologist. As a team, we can provide you with the very best care! Click here to read a discussion of our patient-centered Integrative Cancer Care. 

What if I have no more conventional options? 

We see a number of patients with late-stage cancers in which their oncologist has told them that conventional treatment would likely not benefit them. In these cases, depending on your current health, naturopathic medicine may improve your quality of life. 

How do the doctors at WCN work with patients with cancer?

The doctors at WCN, together with your oncologist, can work with you step-by-step as you undergo your conventional treatment.  We see, by far, the best outcomes when patients integrate naturopathic support with their conventional treatment.  We excel at improving your quality of life and may also increase the efficacy of your conventional therapy.

If you have completed your conventional medical treatment, we can continue to utilize naturopathic medicine to enhance your quality of life and help to further reduce your risk of recurrence. 

We hear time and time again from our patients that once they started a naturopathic protocol, they have never felt better! 

What can I expect from my first visit?

During our initial visit, the doctors at WCN will spend the majority of the time reviewing your medical history. It is essential that you provide us with all labs and imaging relevant to your diagnosis, at least 2 days prior to your visit. 

By the end of the first visit, your doctor will have created a wellness plan outlining the next steps we would like you to take. This will include labs to be ordered as well as lifestyle, supplements and any other therapies or referrals that we think would be best for you. It will also include a recommended follow up date, usually within 4 weeks (or less), at which time all follow up labs will be reviewed.

How do you determine what kind of naturopathic care to give me?

In order to provide you with the most individualized naturopathic support, the doctors at WCN use a variety of methods to access your unique physiology and biochemistry. We collectively refer to this as your “terrain”. Research has shown that there are a number of identifiable factors that can set up a terrain for a cancer to develop and grow. 

By supporting your terrain, we help you to get the best outcomes from your conventional medical treatment.  In cases of early stage cancers that have been treated with conventional medicine and are currently “No Evidence of Disease (NED)”, terrain support and lifestyle modification may also help to reduce your risk of recurrence. 

How long will it take to see results?

Once we have you started on a naturopathic support program, our goal is to improve your quality of life within a few days to a few weeks. 

Terrain factor testing may take at least 8-12 weeks to show improvement. 

If your oncologist is ordering imaging, we will use the results of these scans in conjunction with your symptoms to modify our naturopathic supportive protocol. 

What is your success rate with _______ cancer? 

As explained above, naturopathic medicine and naturopathic doctors do not treat, or cure cancer, only conventional oncology and conventional oncologists do.

In general, clinical outcomes appear to improve when naturopathic medicine is used in conjunction with conventional medicine. 

What does the long-term plan look like?

Your first return visit will likely be scheduled for 1 hour, giving your doctor adequate time to review all testing and provide you with a detailed outline of how to begin the process of improving your terrain. 

Your second follow up will likely be scheduled 4-6 weeks after that, at which time additional labs will likely be ordered and any necessary changes to your program will be made. The length of this follow up could be anywhere from 15 minutes to 1 hour, depending on your individual needs and health goals. 

Moving forward, the frequency and length of your follow ups will be determined based on your current cancer status, your conventional medical plan, your terrain factor results and your health goals. Terrain factor testing is typically repeated every 1-3 months, depending on what your doctor determines is best.

Follow ups and testing tend to be more frequent in the beginning of our work together, as we support you through conventional treatment and improve your terrain factor results.  After that, we see some of our patients quarterly and others annually, depending on their individual needs and goals. 

Thank you for taking the time to read through our website. We look forward to working with you!

 

 

 

 

 

 

Important Notes:

*Fasting – No food for at least 10 hours and no more than 12 hours before having your blood drawn. Please drink plenty of water!

**OMI – Open Medical Institute is a blood draw station. There are 2 locations. One in Lafayette and one in Walnut Creek.

The Laboratories

Quest– This lab can be drawn at any Quest Diagnostic location near you. Please take your insurance card with you. Make sure to fast if you are instructed to do so.

LabCorp– This lab can be drawn at any LabCorp location near you. Please take your insurance card with you. Make sure to fast if you are instructed to do so.

Doctor’s Choice– This lab can be drawn at any Quest Diagnostics. We honored you a discounted price for the labs ordered which is why you paid us directly. Be sure to fast if you are instructed to do so.

True Health Diagnostics– You can go to an OMI draw station to have your blood drawn. This lab also offers a mobile phlebotomy service free of charge. Please contact a staff member to coordinate a mobile phlebotomy appointment. True Health will attempt to bill your insurance for reimbursement. In the event that your insurance does not cover this lab, you will be charged a small out of pocket fee and the billing department from True Health can arrange for payment through various programs that they offer.

Boston Heart– This lab can be drawn at an OMI location. Please be sure to fast if you have been instructed to do so. This lab will attempt to bill your insurance and in the event your insurance company denies the claim you will automatically qualify for the “Know It Now Program” (refer to handout). Mobile phlebotomy services are also available. Please ask a staff member to arrange an appointment for you.

DiagnosTechs– This is a saliva collection. Please be sure to read the instructions inside the test kit very thoroughly before starting. The collection is to be done at home and shipped out afterwards. Be sure to complete the requisition form inside the box and include a form of payment before mailing. This lab does not bill insurance.

Dutch– This is a urine collection. Please be sure to read the directions before starting the collection process. You will need to fill out the requisition form on both sides and include a form of payment. Please put 7 stamps on the envelope and mail the envelope via USPS. This lab does not bill insurance.

Doctor’s Data– If you received a test kit from Doctor’s Data, please read the instructions inside the test kit before starting. Please be sure to complete the requisition form and include a form of payment before mailing it out. This lab is considered out of network with most insurance companies. If you have any questions about the collection process or billing please call DD directly at: 1-800-323-2784.

Genova– If you received a test kit from Genova, please read the instructions inside the kit before starting. If you have any questions regarding the collection process please contact Genova directly at 1-800-522-4762. If your test kit requires a blood collection please take the kit with you to an OMI location. Be sure to fill out the requisition form completely and include a copy of your insurance card and include a form of payment. OMI will ship the test kit out for you.

Biocept– A staff member will coordinate a mobile phlebotomy company to draw your blood free of charge. This lab will attempt to bill your insurance company for reimbursement. If you insurance denies the claim, there are various programs that Biocept offers. You will need to speak to Krystal in their billing department to arrange payment options and see if you qualify for any of their programs. Her direct number is: 1-858-320-8396.

Meridian Valley– Please complete the requisition form and include your payment. Please take the kit with you to an OMI location for the draw. There is a $25.00 processing fee payable to OMI for shipping the kit for you. This kit is not covered by your insurance company. You do not need to be fasting for this test, but please check with your doctor if you are taking any prescriptions or over the counter medications.

US BioTek– Please fill out the requisition form and include a form of payment. Please take the kit with you to an OMI station to have your blood drawn. This test is not covered by your insurance company. You do not need to be fasting for this test but, please check with your doctor if you are taking any prescriptions or over the counter medications.

Great Plains– This is a urine collection. Please be sure to read the instructions before starting the collection process. You will need to complete the forms inside the box and include a form of payment before shipping. Also include a copy of your insurance card as well. If you have any questions in regards to billing or insurance issues please call the lab directly at: 1-800-288-0383.

RGCC– A staff member will coordinate a test kit to be shipped directly to the office. When it arrives, she will call you to pick it up and direct you where to go and have your blood drawn. Payment arrangements and shipping details will need to be finalized when you come to pick up the kit.

Sibo Testing– There are currently 2 options available for testing. One is through NUNM and the other is through Genova. Genova recently introduced SIBO testing and the kits will be kept in the office. For NUNM, a staff member will fax over an order to NUNM and then email you instructions on how to pay for your test kit. Once you have submitted the payment, NUNM will ship out the test kit to your home. Instructions on how to do the collection will be outlined in the test kit.

At Walnut Creek Naturopathic, your health and wellbeing are extremely important to us. We appreciate how overwhelming being diagnosed with cancer can be.  We understand that you and your families are contacting us in a vulnerable state and we are here to support you each step of the way. At Walnut Creek Naturopathic, your health and wellbeing are extremely important to us. We appreciate how overwhelming being diagnosed with cancer can be.  We understand that you and your families are contacting us in a vulnerable state and we are here to support you each step of the way.

At WNC we provide comprehensive, integrative support to adult patients with all types and stages of cancer.  Our medical director, Dr. Heather Barrett, has received extensive training in how to collaboratively work with the conventional standard of treatment utilized by medical oncologists, surgical oncologists, and radiation oncologists.  Under her guidance, the doctors at WCN work alongside your conventional team to improve the efficacy of your conventional treatment, reduce side effects, and improve your quality of life.

Given the nature of your diagnosis, we know you likely have a lot of questions! We hope the frequently asked questions listed below will help guide you along:

I don’t want to do conventional therapy…

…What I saw on the internet tells me I don’t have to, so I called you. What can you do to treat my cancer?

At WCN we have your best interest at heart. Your life is very important to us and despite what you may see on the internet, please understand that naturopathic medicine is not a treatment or a cure for cancer.   If you have cancer, the doctors at WCN recognize that your best chances for a positive outcome are to follow the advice of your oncologist and use conventional medicine if recommended (surgery, radiation, and/or drug therapy) with concurrent naturopathic support.

Conventional medicine is crucial to your chances of a positive outcome. Years of experience have demonstrated this to us over and over. We are so confident of this that if you choose to decline recommended conventional medicine, you will be asked to sign an acknowledgment form stating that your doctor at WCN has requested that you pursue conventional medicine, has explained to you that naturopathic medicine cannot treat or cure cancer, and that despite this understanding, you are refusing to pursue conventional treatment.

Our goal at WCN is to work together with your oncologist. As a team, we can provide you with the very best care! Click here for a discussion of our patient-centered Integrative Cancer Care.

What if I have no more conventional options?

We see a number of patients with late-stage cancers in which their oncologist has told them that conventional treatment would likely not benefit them. In these cases, depending on your current health, naturopathic medicine may improve your quality of life.

How do the doctors at WCN work with patients with cancer?

The doctors at WCN, together with your oncologist, can work with you step-by-step as you undergo your conventional treatment. We see, by far, the best outcomes when patients integrate naturopathic support with their conventional treatment. We excel at improving your quality of life and may also increase the efficacy of your conventional therapy.

If you have completed your conventional medical treatment, we can continue to utilize naturopathic medicine to enhance your quality of life and help to further reduce your risk of recurrence.

We hear time and time again from our patients that once they started a naturopathic protocol, they have never felt better!

What can I expect from my first visit?

During our initial visit, the doctors at WCN will spend the majority of the time reviewing your medical history. It is essential that you provide us with all labs and imaging relevant to your diagnosis, at least 2 days prior to your visit.

By the end of the first visit, your doctor will have created a wellness plan outlining the next steps we would like you to take. This will include labs to be ordered as well as lifestyle, supplements and any other therapies or referrals that we think would be best for you. It will also include a recommended follow up date, usually within 4 weeks (or less), at which time all follow up labs will be reviewed.

How do you determine what type of naturopathic care to give me?

In order to provide you with the most individualized naturopathic support, the doctors at WCN use a variety of methods to access your unique physiology and biochemistry. We collectively refer to this as your “terrain”. Research has shown that there are a number of identifiable factors that can set up a terrain for a cancer to develop and grow.

By supporting your terrain, we help you to get the best outcomes from your conventional medical treatment.  In cases of early stage cancers that have been treated with conventional medicine and are currently “No Evidence of Disease (NED)”, terrain support and lifestyle modification may also help to reduce your risk of recurrence.

How long will it take to see results?

Once we have you started on a naturopathic support program, our goal is to improve your quality of life within a few days to a few weeks.

Terrain factor testing may take at least 8-12 weeks to show improvement.

If your oncologist is ordering imaging, we will use the results of these scans in conjunction with your symptoms to modify our naturopathic supportive protocol.

What is your success rate with _______ cancer?

As explained above, naturopathic medicine and naturopathic doctors do not treat, or cure cancer, only conventional oncology and conventional oncologists do.

In general, clinical outcomes appear to improve when naturopathic medicine is used in conjunction with conventional medicine.

What does the long-term plan look like?

Your first return visit will likely be scheduled for 1 hour, giving your doctor adequate time to review all testing and provide you with a detailed outline of how to begin the process of improving your terrain.

Your second follow up will likely be scheduled 4-6 weeks after that, at which time additional labs will likely be ordered and any necessary changes to your program will be made. The length of this follow up could be anywhere from 15 minutes to 1 hour, depending on your individual needs and health goals.

Moving forward, the frequency and length of your follow ups will be determined based on your current cancer status, your conventional medical plan, your terrain factor results and your health goals. Terrain factor testing is typically repeated every 1-3 months, depending on what your doctor determines is best.

Follow ups and testing tend to be more frequent in the beginning of our work together, as we support you through conventional treatment and improve your terrain factor results.  After that, we see some of our patients quarterly and others annually, depending on their individual needs and goals.

Thank you for taking the time to read through our website. We look forward to working with you!

 

Walnut Creek Naturopathic

120 La Casa Via, Suite 104
Walnut Creek, CA. 94598

(925) 939-0300 | Phone
(925) 939-3181 | Fax

Office Hours

9:30am – 5:30pm
Monday – Friday

WCNM Newsletter

Get quarterly health updates and announcements.

Sign Up